Refund Policy
Last updated: December 15, 2025
1. Overview
At Savebase, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds on our paid subscription plans.
2. Refund Eligibility
You may be eligible for a refund if:
- You request a refund within 14 days of your initial purchase
- You have not previously received a refund for the same subscription
- Your account has not violated our Terms of Service
3. Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals (cancel before renewal date to avoid charges)
- Partial months of service
- Accounts terminated for Terms of Service violations
- Requests made after the 14-day refund window
4. How to Request a Refund
To request a refund:
- Email our support team at [email protected]
- Include your account email and reason for the refund request
- We will review your request within 3-5 business days
- If approved, refunds are processed within 7-10 business days
5. Cancellation
You can cancel your subscription at any time from your account settings. After cancellation, you will retain access to paid features until the end of your current billing period. No refunds are provided for unused time after cancellation.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at [email protected].