Contact Support

Support Channels

Email support is available to all users at support@savebase.space. Pro plans include priority support, but Savebase does not publish a guaranteed response-time SLA.

To suggest, vote on, or discuss a product feature, open your account menu and choose Feature requests. Savebase embeds the Canny board in the dashboard and signs you in with your Savebase account. The full Canny portal is also available.

Before Contacting Support

• Check the Common Issues page above
• Include your account email and a description of what you were doing when the issue occurred
• Attach a screenshot if the issue is visual
• Include your browser name and version