Media Backup FAQ

What happens on the Free plan?

Free users can save from up to two core social platforms, plus external web links. Media from Instagram, Threads, TikTok, and Facebook uses the captured platform URL and may stop loading if that URL expires. Text content, metadata, and post links are unaffected. Pro and Lifetime users can enable backup for eligible media.

What if I downgrade to Free?

Media already copied to B2 is retained when you downgrade. New posts saved after downgrading use captured platform URLs and are not backed up. If you upgrade again and re-enable backup, eligible new posts are backed up from that point forward.

Can expired links be recovered?

Savebase cannot copy a file from an expired CDN URL. If the original post is still accessible, opening and saving it again may capture a fresh media URL. If the original is deleted or inaccessible, recovery may not be possible.

Is there a storage limit?

The product UI does not currently show a separate media-storage quota. This is distinct from promising unlimited storage: current plan terms and service safeguards still apply.

What about private account posts?

Backup depends on the captured media URL remaining fetchable by the backup worker without your social-media login session. Savebase does not store social login cookies or session tokens, so media that requires those credentials may fail to back up.